Your Privacy

299ba Privacy Policy — Our Commitment to Protecting Your Data

Everything about how the information you provide on our platform is collected, why it is retained, and whether it is ever shared with anyone — explained here, openly and without fine print.

Last Updated: July 2026
SSL 256-bit Data Is Never Sold Encrypted Storage GDPR Compliant

How We Protect Your Information

Key Security Measures at a Glance

End-to-End Encryption
Every data packet between your browser and 299ba's servers is protected by SSL/TLS 256-bit encryption — no one can intercept it in transit.
Secure Data Storage
Your personal information is stored on servers using AES-256 encryption. Payment card or mobile wallet details are never stored on our servers — each transaction is processed individually.
Never Shared with Third Parties
299ba never sells your personal information or shares it with advertisers. No third party receives your data outside of licence verification and legal obligations.
Biometric Identity Security
Fingerprint and Face ID data in the app stays exclusively on your device — it is never sent to 299ba's servers. This is fully device-side protection.
Regular Security Audits
An independent third-party security firm audits 299ba's systems every six months. Any vulnerabilities identified are resolved within 48 hours.
User Controls
You have the right to view, correct, or delete your data at any time. Contact support to export or delete your data.
Who This Policy Applies To
This Privacy Policy applies to you whenever you use 299ba's website, mobile app, or any other digital channel. Continuing to use our services means you agree to this policy.

299baYour privacy at 299ba is our top priority. We believe your data belongs to you — we only use the minimum information necessary to provide our services. This document honestly explains what data we collect, why we collect it, and how it is used.

1 What Information We Collect

299ba Three types of information are collected:

Data Type What We Collect Why It Is Collected
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email address Account Login & Notifications
Financial Information BKash/Nagad Number (transaction records) Payment Processing
Usage Data Login time, IP address, device model Security & Service Improvement
Betting History Bet list, amounts, and outcomes Dispute Resolution & Services

We never store your full payment card number or PIN. Mobile wallet transactions are processed directly through the payment gateway — 299ba's servers do not retain sensitive information.

2 How We Use Your Data

299ba Data collected is used solely for the following specific purposes:

  • Account Management: Login, password reset, and profile updates.
  • Payment Processing: Processing deposit and withdrawal transactions.
  • Security Verification: Detecting fraud and ensuring account security.
  • Support Services: Complaints and dispute resolution.
  • Legal Compliance: Compliance with licensing authority directives.
  • Service Improvement: App performance analysis and new feature development.
Marketing Communications
Only if you consent to receiving marketing emails at the time of registration will 299ba Promotional messages will be sent. You can unsubscribe at any time through your email settings.
3 When Information Is Shared

299ba Does not sell your information. However, data may be shared in the following limited circumstances:

  • Payment Processor: bKash, Nagad, and Rocket gateways — minimum data required to complete transactions only.
  • Licensing Authority: Verification reports as required by legal directives.
  • Fraud Prevention Agency: For fraud detection and anti-money laundering purposes.
  • Technical Infrastructure: Cloud service provider — encrypted data only, under NDA.
Our Clear Commitment
Your information will never be shared with advertisers, data brokers, or for any commercial purpose.
4 Cookies & Tracking Technologies

299ba Cookies are used on the website and app. These fall into three categories:

  • Necessary Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Page load times and usage patterns — not personally identifiable.

You can disable analytics cookies from your browser settings, though some features may be limited as a result.

Session Cookie Persistent Cookies No Ad Tracking
5 How Long We Keep Your Data

299ba User data is not retained longer than necessary:

  • Active Account Data: For as long as your account remains active.
  • Closed Account Data: 5 years after account closure (as required by law).
  • Transaction Records: 7 years (international financial regulations).
  • Support Conversations: 2 years after the issue is resolved.
  • Analytics Data: Indefinitely after anonymization.
6 Security Measures Overview

299ba's security is structured in multiple layers, so that even if one layer is breached, your data remains protected:

  • Network-level DDoS protection and firewall
  • Application-level input validation and SQL injection prevention
  • Database Encryption & Access Logging
  • Audit trail for every admin action
  • Automatic alerts for suspicious login attempts
Network Layer
SSL/TLS · DDoS Protection · CDN Filtering
Application Layer
WAF · Input Sanitization · CSRF Protection
Database Layer
AES-256 · Row-Level Security · Backup
Access Control
MFA · Role-Based · Audit Logs
Security Measures
Data Encryption100%
Security Audit Score98%
Uptime Security99.9%
Identity Verification Accuracy96%
7 Your Rights Regarding Your Data

299baAs a user of , you have the following rights:

👁️
Right to Access
The right to know what information we hold about you.
✏️
Right to Rectification
Right to request correction of inaccurate information.
🗑️
Right to Erasure
Request data deletion within the limits permitted by law.
📤
Data Portability
Export your data in a machine-readable format.
🚫
Right to Object to Processing
Object to the use of your data for specific purposes.
⏸️
Right to Restrict Processing
Data processing suspended during an active dispute.

To exercise any of these rights, email us at support@299ba.biz. We will respond within 30 days.

8 Policy on Underage Users

299ba Strictly no service to anyone under 18.

  • Age verification is mandatory at the time of registration.
  • If an underage user's account is identified, it will be immediately suspended and all associated data will be deleted.
  • Any underage individual known to you 299ba If you suspect misuse, please notify us at support@299ba.biz.
9 Changes to the Privacy Policy

299ba This policy may be updated from time to time. When changes are made:

  • Notifications will be sent via the website and app.
  • You will be notified at your registered email address before any significant changes take effect.
  • The "Last Updated" date at the top of the page will reflect any changes.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated policy.

10 Contact Us

For any privacy-related questions or complaints:

  • Email: support@299ba.biz
  • Live Chat: Bottom-right corner of the app or website
  • Response Time: Within 72 hours

To file a complaint directly with the Data Protection Officer: dpo@299ba.biz

General Enquiries

299baAll your betting history and transaction records are stored on . Log in to the app and tap the profile icon in the top-right corner. You will find two separate sections — "Betting History" and "Transaction History". Betting History shows the date, match, amount, odds, and result for each bet. Transaction History contains a full record of all deposits and withdrawals — including date, amount, method, and status. Up to six months of history is directly accessible in the app. For older records, contact the support team by email and they will send them to you in PDF format.

299bauses multiple layers of security to protect your personal information and funds. Personal data is stored on servers with AES-256 encryption — one of the strongest encryption methods in the world. On the financial side, when you deposit via bKash or Nagad, your payment details are never stored on 299ba's servers — all transactions are processed directly through the payment gateway. A third-party security firm audits the entire system every six months. For your own protection, keep two-factor authentication enabled and never share your password with anyone.
Play with Peace of Mind — Your Data Is Safe with Us
Register at 299ba — fully secure, in Bengali, with the payment methods you already use.
⚠️ 18+ Only · SSL Encrypted · Your data is never sold
বাংলা